Service & Maintenance
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How to register your customer products
If you want to register your own or customers assets, you may wonder what fields are required to do so. The answer is: it depends on the type and product of the asset you want to register. Different assets may have different attributes and specifications that need to be recorded.
Fortunately, with our fieldset builder, you can easily create and save custom fields for any type or product of asset. You can choose from a variety of field types, such as text, number, date, checkbox, dropdown, and more. You can also set the field name, label, description, default value, and validation rules.
With our fieldset builder, you can register and save any type or product of asset with the fields that suit your needs. You can also edit, delete, or duplicate your fieldsets at any time.
The best practices for servicing customer products
If your business involves repairing or maintaining customer products, you need a reliable and flexible way to store all the necessary data in the database.
Our service software allows you to do that by letting you create your own dataset or protocol for every type of device you work with. You can customize the fields, values, and steps you need to follow for each device, and save them for future use. This way, you can ensure that you don’t miss any important data or make any mistakes when repairing or maintaining the products.
Our service software helps you to provide the best service to your customers and keep track of your work. It also works with our mobile app
Recall periodically devices for Service & Maintenance
One of the benefits of using our product registration system is that you can easily monitor the status of your customer products and plan ahead for any maintenance or service needs.
By registering your products, you will be able to see all the devices that require your attention and contact your customers accordingly. You can either send them an email or schedule an appointment directly from the system.
You can also assign your customer products to a qualified engineer who will know exactly what to do and how to do it. This way, you can save time and money by avoiding unnecessary visits or delays. Moreover, you can improve your forecasting and scheduling efficiency by knowing in advance what kind of service or maintenance is needed for each product.
Registering your products is simple and easy, and it will help you provide better service to your customers and increase their satisfaction.
Make sure your customer puts its signature the right way
Stuck with paper order form to be signed? Start using our Mobile app on your Tabblet