Register every device. Service it on time.
Register serialised equipment, define instrument-specific service protocols and send service reminders automatically. Built with engineers in the field for more than 15 years.
If you need to register serialised equipment and define instrument-specific service protocols, Brytend is the tool for the job. Every device, location and service record in one place.
The fastest way to register products
Work smarter, every time.
Full product info by API
If your supplier is connected, entering the serial number automatically retrieves all available information.
Bulk add products
Import similar products in bulk with one click.
Product templates
Handling complex products? Add them once, save a template and continue with one click next time.
Built with the engineers who use it
For more than 15 years the strength of our software has come from one simple principle: we listen. We work closely with engineers in the field to understand their daily challenges, their workflows and the features they really need.
That long partnership is why the platform keeps growing in the direction that delivers the most value. Built to impress even the toughest engineers.
Every device linked to a person and a place
All your locations, resellers and inventory organised in one place, with clear ownership for every device.
- Link devices to the responsible person per site, the right contact for service reminders
- Link devices to their exact location per site, so you know where service is needed
- Record every layer of contractors, from main contractor to subcontractor, for full traceability
Never miss a service date
Sending service reminders is effortless. Monitor email delivery, track customer responses and follow up instantly when a reminder is missed.
- Reminders go out automatically
- See which reminders were delivered and answered
- Follow up on missed reminders straight away
Download or create your own service protocol
Every product group has its own service protocol, so every engineer records the right details.
Your own form fields
Need to capture specific details during service? Choose from a wide range of form fields and set them up exactly the way you want.
Bulk service
When service details match, apply the same record to many devices in a single action.
Protocol library
Start from a ready-to-use library of the industry’s most recognised service protocols.
Create your own certificates
Design and tailor certificates for every device in your inventory, and keep every version on record.
- Designed in HTML and CSS
- Online library
- PDF ready
- History enabled
Send professional email, and see what happens next
Connect with our SMTP provider to send emails directly from Brytend with professional reliability. Built-in Track & Trace shows delivery status, opens and interactions in real time.
- Reliable delivery through our SMTP provider
- Track & Trace for every message
- See opens and interactions in real time
Connect to the outside world
Brytend runs in the cloud and connects with the systems you already use.
REST API
Pull or push all your data with our REST API.
Import and export
Export to XML and read from CSV or XML, locally or by FTP(S).
Cloud based
Use the software anywhere in the world, without installing anything.
Seamless integration
Upload files directly to the cloud. No local storage needed.
Part of one platform
Device Registration works on the same data as the rest of Brytend, so every team sees the same customers, devices and orders.
Rated 5 stars on Google
“We used to create and track orders in Ultimo. Switching to Brytend was a challenge, yet we were very pleasantly surprised. Not only the software, but their support too is better than expected. Super!”
“Our company has used Brytend software for several years. It has let us tackle various processes quickly and efficiently that we had not found a solution for before.”
“Excellent experience with this company and its software applications. If you want changes, no problem. Arranged quickly and at a fair price.”
Reviews translated from Dutch.
Your devices in Brytend this week
The best way to see the service module work is with your own equipment. Start the free trial and register your first devices.
Start your trial
Sign up for 90 days free, no installation needed.
Register your devices
Enter serial numbers, use the supplier API or import in bulk.
Plan your service
Set up service protocols and let the reminders go out automatically.
Service software you can trust
Part of one platform
Device registration works together with 20+ ready-to-use modules, so service, sales and warehouse share one source.
Certified and secure
Brytend is ISO 9001 and ISO 27001 certified, with a multi-backup strategy on our own VPS servers. Read more on our security page.
Your data, your property
Your data remains yours, and you can export or migrate it at any time.
Frequently asked questions
What are the main features of the Brytend service module?
Device registration with serial numbers, service protocols per product group, automated service reminders, bulk service and your own certificates.
How do I register a device?
Enter the serial number. If your supplier is connected, Brytend retrieves the product information automatically. You can also add devices in bulk or from a template.
What does the service module cost?
The cost depends on the services and features you choose. Contact us for pricing that fits your needs.
Can I manage multiple devices?
Yes. You can register and manage as many devices as you need, across all your customers, sites and locations.
How long does device registration take?
Registering a device takes only a few minutes, and bulk import or templates make it even faster for larger numbers.
Is customer support available?
Yes. Our support team is available by phone and email to help with any questions about the service module.
How does the free trial work?
You use the Brytend platform free for 90 days with your own team. Start the trial here, or call us on +31 (0)85 013 02 04 if you have questions first.
Every device registered. Every service on time.
Start your free 90-day trial and bring your devices, service protocols and certificates together in Brytend.
Prefer to talk first? Call +31 (0)85 013 02 04